Store/Refund Policy

Due to Covid-19 all sales are final. No cancellations and absolutely no refunds. Exchanges are prohibited unless merchandise was received damaged. Exceptions for any merchandise received that can be proven damaged upon delivery. Emailed photo of damaged merchandise must be sent within 2 days (including weekdays and weekends) of receipt of delivery per USPS tracking number. Even exchange will be provided contingent on photo of damaged item.

Processing time is 3-7 business days (not including holidays or weekends) from date order has been placed. Tracking information through USPS  will be sent via email after order has been shipped.

Placing an order with Oh The Shade, means you agree to the terms above. Any questions or concerns, please feel free to email via "Contact Us" button.

Oh The Shade loves and appreciates you.